I'm a featured speaker at ICMI

Contact Center Connections

Jeff Rumburg

Managing Partner 

MetricNet, LLC

Experience the ICMI Difference: Connections Beyond the Conference

Call it pride. Fellowship. An unbreakable bond shared by thousands of professionals with a common goal. It’s what the ICMI community is all about, and when it manifests at Contact Center Connections, it’s something special. This is an event you won’t just attend — you’ll be enlightened by approachable speakers and a depth of knowledge unsurpassed among industry contemporaries. You’ll gain access to the best in the business and make connections that will carry you beyond the conference experience.