The Event For Leaders In Customer Care, Service & Support

April 17-20 , 2018

JW Marriott, Palm Springs, CA


AnswersAnywhere is sponsoring Field Service USA 2018 and would love for you join us in Palm Springs. You and your colleagues are invited to attend at 25% off the current price with code FSUSA18INFOMILL






Advancing Service Together

Born in 2003, Field Service is where cross-industry service, support, and customer care leaders come together to build world-class service and support operations.


2018 Featured Speakers

Zach McGuire

Group President, MasTec

Joni Arison

SVP Finanace Services, AT&T

Curtis Hill

SVP Customer Assurance, Cisco

Steve Miggo

SVP, Operations & Supply Chain, Safelite AutoGlass

Brad Haeberle

VP Solution and Service Portfolio, Building Technologies Siemens

Kimberly Cooks

VP Service Delivery & Customer Care, Comcast Business

Jon Clarine

VP Product Management & Digitalization, Thyssenkrupp Elevator

Richard Zarski

EVP Operations, Fujitsu


Take A Look At What Our Attendees Are Saying

“This event exceeded my expectations. I loved the experience, networking and face time I was able to get at Field Service USA. It had great networking and the content was inspiring, informative and innovative. The workshops, toolbox talks, think tanks were the best that I’ve ever seen. I’m definitely going back next year with my team”   
-Matt Baldridge, Field Service Manager, Ray Lindsey Company
"Field Service USA was great. We’re in our own niche world and its nice to see other companies facing the same issues and problems. We found some great solutions for data collection to improve efficiencies and increase revenue.” 
-Brad McMartin, Vice President of Operations, Advanced Service Technologies
"Field Service USA was a mind-blowing event. The attention to detail from the event staff was impeccable. All the way from the content, the presenters, the formats and the networking, everything was top drawer, I’ve never seen anything like it! I brought a colleague of mine with me this year and he can’t stop thanking me enough for bringing him, he’s blown away as well, just a fantastic must-attend event for the service industry."
-Tom Voirin, Vice President of Customer Service, ISCO International
"I actually took personal vacation days off work and paid my own flight and expenses to attend – I believe Field Service is that important! Looking forward to next year already!"
-Paul Davy, Senior Global Director, Instrument Service Group, Pall Corporation

Register Today To Join Us In Palm Springs!

Questions? Call our customer service at 1-888-482-6012 or email [email protected]